Contact
support@bdsoftware.app
We usually reply within 1–2 business days.
Restore Purchase
Use “Settings → Restore Purchase” inside the app to recover your Pro unlock — no email needed.
FAQ
iCloud sync isn't working
Sync is a Pro feature. Make sure Pro is unlocked, you are signed into iCloud in system settings, and sync is enabled in the app. The first sync can take a few minutes.
How do I import a Postman collection?
Share the exported Postman JSON file to APIDuck, or pick it in the app's Import Center. Collection v2.1 format is supported.
How do I move data to a new device?
Sign in to the same iCloud account on both devices with Pro unlocked and data syncs automatically — or export a backup via Settings → Data Management and import it on the new device.
Local network (LAN) HTTP requests fail
Use the LAN IP (http://192.168.x.x), make sure the target server accepts LAN connections, and grant APIDuck the Local Network permission in iOS Settings.
I paid for Pro but features are still locked
Open “Settings → Restore Purchase” while signed in to the same Apple ID you bought with. If it still fails, email us with your purchase receipt and we'll sort it out.